GP practices have been instructed not to send routine referrals to secondary care.
• Non-urgent endoscopies which are now suspended.
• Non urgent imaging/diagnostics are also suspended.
• Referrals to the chronic pain service.
• Non-urgent referrals to MSK and direct access physiotherapy.
GPs will advise patients to continue to manage with advice given by primary care and re-present if symptoms persist once pandemic is over so an onward referral can be reconsidered. Patients will also be advised that should symptoms significantly deteriorate to contact their GP and case will be reviewed and advice then sort from secondary care.
Neither the hospital nor practices will therefore keep a list of pending referrals it will be down to the patient to re-contact their GP.
Order your medication as normal. Do not stockpile medication or request medication earlier than usual.
Do not request a sick note for any illness lasting 7 days or less or for any periods of self-isolation/social distancing. All non-dispensing patients prescriptions will be dealt with by Electronic Prescription Service (EPS) and sent directly to your chosen pharmacy.
You can collect direct from our dispensary window, please knock on the window near the patient drop off area at Whitby and the window around the back at Robin Hoods Bay.
INACCURATE INFORMATION circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions
We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).
Please do not contact your GP practice for a rescue pack; you should continue to manage your condition in the usual way.
If you feel you have symptoms of COVID-19, go to the NHS 111 dedicated pages at https://111.nhs.uk/covid-19 before doing anything else.