Whitby Group Practice
Spring Vale Medical Centre, Rievaulx Road, Whitby, North Yorkshire YO21 1SD
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Who we are
Whitby Group Practice is a personal medical services practice located in Spring Vale Medical Centre in Whitby, North Yorkshire with a branch surgery at Robin Hood’s Bay.
Whitby Group Practice is part of the Whitby, Coast and Moors Primary Care Network (PCN). PCNs have been created to help integrate primary care with secondary and community services and provide care at greater scale. In doing this we can develop the services we offer to meet the needs of our local population.
Our website has links that take you to our main PCN website to avoid duplication of information across each of our local GP practices. The ‘your health’ menu tab will take you to information about all the services in our local area, information about managing health conditions and looking after you and your family.
You can find out more about our network by clicking on the ‘our network’ tab in the main menu. To get back to our individual practice site, simply select our practice name from the ‘practice websites’ menu tab.
Frequently Asked Questions
How can I request a sick/fit note?
If you are off work sick for seven days or less, your employer should not ask you for a doctor’s certificate. You will need a medical certificate when you’ve been off more than seven days. The seven days include days that you don’t normally work. So when you work out how long you’ve been off sick, you should include weekends and bank holidays.
A medical certificate note must be signed by a doctor. The Fit Notes mean your GP can give you advice to help you return to work. This is because work can play an important part in helping people to recover from illness on injury. The GP can either say you are not fit for work, or can say you may be fit for work.
If you have seen a doctor at the practice regarding the problem you need a medical certificate for (or we have received a letter from the hospital about your sickness) you may not need to see the doctor again. You can complete a fit note request form at reception, which will be passed to the doctor to review. The doctor may also be able to speak to you on the telephone depending on how well they know you and why you are off work sick.
How can I register for online services?
You can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and to look at allergies and adverse reactions within your medical record. You will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.
Please request a online access form from reception.
How do I complete a travel risk assessment?
For travel immunisations and advice please complete the travel vaccination questionnaire and make an appointment to see the Practice Nurse, 6 to 8 weeks prior to travel. We recommend that you see us early in case you require a course of immunisations.
How do I register as a new patient?
You can register by completing a registration form which can be obtained from the practice or from our documents page or click this link to register online.
When you register, we will ask you to make an appointment to see the practice nurse or health care assistant for a new patient health check. This will make sure that our records are accurate, and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date.
If you want to join the practice, please complete the registration form and bring it to reception. Once you have been accepted as a patient your medical records will be transferred to us. You do not need to inform your existing practice that you are moving, although it may be courteous to do so.
How can I contact the practice?
Whitby Group Practice
Spring Vale Medical Centre
Rievaulx Road
Whitby
North Yorkshire
YO21 1SD
Robin Hood’s Bay Surgery
Station Road
Robin Hood’s Bay
North Yorkshire
YO22 4RA
How can I update my name or address?
Please print the form below, complete it and bring in to the practice with the relevant ID to advise us of your change of address or any other changes to your contact details.