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Whitby Group Practice
Spring Vale Medical Centre Rievaulx Road WHITBY North Yorkshire YO21 1SD
Tel: 01947 820888
Fax: 01947 824100
Out of Hours: NHS 111
**THE SURGERY TELEPHONES WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE FROM 12.00 NOON ON 3RD SEPTEMBER 2019 FOR STAFF TRAINING. THE SURGERY WILL BE OPEN FOR ROUTINE NURSE APPOINTMENTS AND FOR THE COLLECTION OF PRESCRIPTIONS. IF YOU NEED A DOCTOR URGENTLY AND YOUR CONDITION IS LIFE THREATENING PLEASE RING 999. IF YOU NEED TO SEE A DOCTOR URGENTLY AND YOUR CONDITION IS NOT LIFE THREATENING THEN PLEASE RING THE SURGERY NUMBER AND YOU WILL BE TRANSFERRED TO THE OUT OF HOURS SERVICE, ALTERNATIVELY YOU CAN CALL NHS111 **

Patient Advocacy Service

From the 1st April 2013 Cloverleaf Advocacy has been delivering NHS Complaints Advocacy services for all residents in North Yorkshire.  NHS Complaints Advocacy supports people who have experienced problems with an NHS service to get help to have their concerns heard. Cloverleaf can be contacted:

Cloverleaf Advocacy Service
Tower Court
Oakdale road
Clifton Moor
York YO31 4XL


Telephone: 0300 012 4212 (open 9 am – 5 pm or leave a message)
Email: helpwithnhscomplaintsnorthyorks@cloverleaf-advocacy.co.uk
Website:
https://www.cloverleaf-advocacy.co.uk/

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